Refund and Exchange Policies

No exchange and return for any festive sale products.

Products CANNOT be returned it can only be exchanged within 6 days only under certain condition mentioned below with a product opening video.

  • If the delivered product is defective or damaged.
  • If delivered product is not in the same color product is ordered. Color may vary 10-15% based on phone color settings, in that case return will not be accepted.
  • Return would be processed after receiving product and quality check.

Note - Please note the product should have all the original tags intact, otherwise it will not qualify for exchange. 

For exchange, customer will have to pay one side courier charges.

How to Return:

Currently we don't support return on website. For return please email or Whatsapp us on

+91 9935573428

Email: theknotsofindia@gmail.com

We will reply within 24 hours. Once exchange is accepted after quality check, we will send you detail on email/whatsapp on how to return.